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Standard software versus custom build, in 2023

When digitising business and customer processes, you are always faced with various, often very specific challenges. But there is one question that always comes up: do I choose standard software or custom software development? There are valid arguments for both choices. Moreover, the right answer depends very much on the purpose of the software. In this blog, we explore the issue and look at where we are in 2023 with regard to standard software and custom solutions.

Standard software: the advantages and disadvantages

By standard software, we mean programs or applications that you buy, rent or use more or less out of the box. The software is equipped with certain features and code and that's it. You are bound to the features, code and settings available within the framework.

One advantage of standard software is that it is easy to upgrade to the latest version. Moreover, the manufacturer provides the security updates, so you only have to install them and you don't have to worry about anything else. In addition, your costs are relatively low. The software is ready to use, whereas custom build is developed especially for your organization. Standard software is often reliable and stable. If many companies and people use the product, a provider will constantly receive feedback and suggestions for improvement which he will incorporate into new versions.

A disadvantage of much standard software is its limited flexibility. Standard software usually requires your business operations to adapt to the software rather than the other way around.

Custom build: the advantages and disadvantages

Custom software is software that is not just sitting on the shelf, but is completely developed based on the wishes, needs and requirements of a specific customer. These are solutions that are built largely from scratch and are designed to meet the unique challenges and issues faced by a particular industry or organization. This is one of the biggest advantages of custom build software.

The software can be changed specifically to your demands, at additional costs of course. You are not bound by the limitations of a standard package. Another important factor is that the rise of agile software development and technologies such as low-code and no-code makes it possible to develop more advanced and versatile customised applications at an increasingly rapid pace.

A disadvantage of customization is that the journey towards implementation is longer, since it is not a solution that you just pull off the shelf. The implementation is also preceded by an entire development phase. But this disadvantage is gradually becoming less prominent due to the rise of development techniques such as low and no-code. Because of the organization- or branch specific character of the solution, the development and implementation of custom software is usually more expensive than selecting and implementing a standard solution.

Logistics.ONE: unprecedented flexibility and standard software

In 2023, IT is the backbone of almost every organisation, whether it is a tech company or not. Flexibility of software and systems is crucial for successful business operations and decisive to grow with new developments.

Logistics and transportation are examples of specialized industries that need software that can do just a bit more than most generic applications and programs. This is certainly true for special logistics services such as two-man deliveries (delivery and installation), high-tech logistics, service logistics and value-added services.

Controlling and managing information throughout the logistics chain and giving drivers/mechanics the tools to perform their tasks 'on the road': it requires a solution that is tailored to the special challenges of the logistics and transport sector.

Logistics.ONE from Aventeon is a flexible, cloud-based application that helps companies and drivers manage logistics processes without errors. With Logistics.ONE you benefit from the following advantages, among others.

Flexible and customizable workflows

Logistics.ONE distinguishes itself through a high degree of flexibility. Where other software vendors leave much to be desired by making demand paths rigid and not flexible, Logistics.ONE offers dynamic, flexible and quickly adaptable workflows. This makes responding to current market developments and customer or user needs much easier.

Always and everywhere the right data

Modern logistics processes require real-time access to all important information regarding stocks, orders, shipments, returns and delivery routes. With Logistics.ONE, the right information is always available at the right time and in the right place. This saves you valuable time and money at the end of the day. The various parties involved are informed dynamically on the basis of current information.

Driver app

Logistics.ONE has a superior driver app that helps delivery drivers work error-free and paperless. Would you like to digitally register all deliveries, services and activities in the blink of an eye? And quickly share and exchange all relevant data with clients, planners, customer services, central systems and end customers? With the driver app from Logistics.ONE, this is no problem.

Survey Editor

Within the structure of Logistics.ONE you can present dynamic questionnaires (surveys). The Survey Editor module automates this process and offers customers the option of creating these questionnaires entirely independently.

Your processes should always be leading

A lot of transport software is based on loading or unloading pallets. The more requirements you place on such a software package, for example if you also provide additional services, the more difficult it becomes to support your process. You will soon be confronted with many adjustments and additional costs to adapt such a package to your processes, if that is at all possible.

The development of Logistics.ONE software is always focused on providing maximum support for your business processes. The software must be so flexible that it adapts to your process.

In conjunction with this flexibility, Logistics.ONE also offers all the standard functionalities that are part of many logistics processes. For example, order management, barcode scanning, cash on delivery registration, making pictures, packaging, time tracking, integrated payment solutions and digital signatures. Logistics.ONE can be easily integrated with a wide range of ERP and TMS systems.

More information

Are you curious about what Aventeon and Logistics.ONE can do for your company in terms of automation? Then feel free to contact us without obligation. Just send an e-mail to .


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Telephone: +31 (0)572 346657
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About us

Hundreds of thousands of orders are realized every day with the support of our Logistics.ONE software. Effective, user-friendly, flexible and paperless.

Contact us

+31 (0) 572 346657

Aventeon BV

Klipperweg 19
8102 HR Raalte
The Netherlands
Telephone: +31 (0)572 346657

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