Case Study
Deliver it has been operating successfully as a regional city logistics service provider on the German market since 2009. The company specializes in providing services for stationary and e-commerce retailers in the furniture, DIY, wholesale and retail sectors.
Deliver it has been operating successfully as a regional city logistics service provider on the German market since 2009. The company specialises in providing services for stationary and e-commerce retailers in the furniture, DIY, wholesale and retail sectors. With branches in Berlin and Hanover, end customers can be supplied within these city centres, as well as in the metropolitan areas around Brandenburg and Lower Saxony. The transport range includes a variety of products from the Home & Living and DIY sectors (e.g. heavy, large-volume products, floor coverings, garden tools, clay and flower bags).
The company works with partner haulage companies and uses Sprinters, eSprinters and cargo bikes for its deliveries.Deliver it offers flexible delivery options such as ad hoc transport (same day and next day, as well as requested delivery dates) and various additional services, including packaging disposal, small assemblies and the return of old appliances. With a dedicated team and an efficient logistics approach, Deliver it has established itself as a reliable partner for city logistics and the last mile, not only at the branch locations, but also in other areas with the support of local partners.
Together with Aventeon, Deliver it has experienced a transformative journey through digitalisation that has had a lasting impact on our business processes. The replacement of on-prem models with cloud solutions, in favour of flexibility and scalability, marks a milestone at Deliver it. By implementing modern SaaS solutions, we can optimise our business processes and create more efficient workflows. With Logistics.ONE, we have successfully established paperless business processes for order processing and digital documentation.
The BYOD (bring your own device) approach of Logistics.ONE leads to flexible device utilisation with minimal capital investment while improving efficiency.
Online availability has allowed us to expand quickly without the need for complex on-site device configurations. This agility is particularly important when it comes to reacting quickly to fluctuations in resources, be it spontaneous cancellations of driver reams or the need to flexibly reschedule tours.
The transparent and scalable licence model of Logistics.ONE has proven to be extremely advantageous. It grows with our fleet and the costs are scaled according to consumption. This flexibility allows us to adapt the technology to changing requirements and operate efficiently at all times.
Overall, the partnership with Aventeon has not only helped us to successfully shape the digital transformation, but has also laid the foundations for sustainable growth and future-proof logistics. We are proud to have mastered the challenges of digitalisation together with Aventeon and look forward to continuing our successful collaboration.
The integration of individual surveys enables more precise, customer-related processes. This allows us to tailor Logistics1 precisely to the needs of the driving teams and those of our customers, which gives us a decisive competitive advantage.
Through precise tracking of vehicles and more accurate status feedback using time stamps and GPS data, we have achieved improved transparency in our logistics. This not only contributes to more efficient order processing, but also strengthens the trust of our customers through real-time information. By providing more data for quality management, we can analyse order processing and driver performance more accurately, including turnaround times and vehicle idle times.
Aventeon's solutions are not only characterised by their performance, but also offer the best price-performance ratio compared to other solutions. In addition, the implementation of Aventeon's technologies lays the foundation for our expansion into other cities and supports the sustainable design of last mile logistics in terms of route plan optimisation.
The good cooperation between Deliver it and Aventeon is also reflected in the support, which responds to every enquiry in a fast, friendly and detailed manner. This customer-orientated service and direct contact with the support team have made the partnership a real success.
Aventeon's support is characterised not only by its speed, but also by its solution-oriented approach. Even small problems are taken seriously and tackled with commitment, which is crucial for us to ensure smooth operation.
Outsourcing support and maintenance to Aventeon has not only helped us to save costs, but has also significantly reduced our workload. This outsourcing allows us to focus on our core competences while Aventeon takes care of the ongoing support and maintenance. This approach has increased our operational efficiency while providing a cost-effective solution for maintaining our IT infrastructure.
Overall, Aventeon's first-class support ensures that Deliver it not only utilises innovative technologies, but also receives the necessary support and assistance to realise the full potential of these solutions.